Terms of service
Terms of Service
Welcome to Kneecessity. By accessing and purchasing from our store, you agree to the following terms and conditions.
1. General Use
By using this website, you confirm that you are at least 18 years old or have permission from a legal guardian. You agree to use our products and services for lawful purposes only.
2. Product Information
We aim to provide accurate product descriptions. However, results may vary per individual. Our products are not intended to diagnose, treat, cure, or prevent any medical condition.
3. Orders & Payment
- All orders are subject to confirmation and availability
- We offer Cash on Delivery (COD) as our primary payment method
- Please ensure all customer details (name, address, contact number) are correct before placing an order
4. Shipping & Delivery
- Orders are processed within 1–2 business days
- Delivery timelines may vary depending on location
- Delays may occur due to unforeseen circumstances (weather, courier issues, etc.)
5. Returns & Refunds
Returns and refunds are only accepted for damaged, defective, or incorrect items. Please refer to our Return & Refund Policy for full details.
6. User Responsibility
- Customers must provide accurate delivery information
- Repeated failed deliveries or refusal of orders may result in order restrictions
7. Limitation of Liability
Kneecessity shall not be held liable for any indirect or incidental damages resulting from the use or misuse of our products.
8. Changes to Terms
We reserve the right to update or modify these terms at any time without prior notice.
9. Contact
For questions or concerns, please contact our support team through our official page.
By placing an order, you agree to these Terms of Service.